Hong Kong
 

 

  Forgot Username / Password  

Reset the username / password for your Online Banking account in a few easy steps.

You will need the following:
Mobile

A valid mobile phone number in our records to receive SMS.
AND
Keypad

Personal Customer
  • ATM/Debit Card Number and PIN
  • Phone Banking Card Number and TIN

Business Clients
  • Business Phone Banking Number and TIN
Missing some information?
If you do not have a mobile phone number with us or have forgotten any of the above, please click here.

Terms & Conditions
 I acknowledge having read and agreed to the Legal Notice, Client Terms, Privacy Policy and Cookie Policy.
I agree that all the terms and conditions and related information of the products and services applied and accessed through electronic banking will be available in electronic format and can be downloaded from electronic banking.


 
 
 
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