Hong Kong
 

 

  Forgot Username / Password  

Reset the username / password for your Online Banking in a few easy steps
Option 1:
If you have ATM Card and ATM PIN (PIN) OR ATM Card/ Credit Card and Tele-electronic identification number (TIN)

 Register to access full digital banking
services such as:

  • Check all Banking and Card accounts balance and transaction details
  • Transfers and payments
  • Manage investment like foreign exchange, unit trusts trading, etc.
  • View eStatements
  • Redeem “360° Rewards Points”/ Cash Back
Option 2:
If you only have a credit card but without any
Tele-electronic identification number (TIN)


 Register to access below credit card services only:

  • Check Card balance and transaction details
  • View eStatements
  • Redeem “360° Rewards Points”/ Cash Back

Notes:

  • If you wish to apply for a PIN/TIN, please call our hotline (852) 2886 8868
  • If you wish to perform bill / account payment by credit card, please register the digital banking services via Option 1
 

 
 
 
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